FAQ

Why Thompson?

Thompson is dedicated to offering the highest quality copper sinks at an incredible value. Our affordable pricing, stunning designs, superior quality and great customer support is what makes us leaders in the copper kitchen and bath industry.

Why Choose Copper?

Copper will transform your ordinary kitchen or bath into a unique and inviting living space. It is easy to clean and maintain (see cleaning instructions) therefore, promoting healthier living. Also, copper is a highly durable material making it a smart investment for your home because it will last a lifetime.

Are Thompson Products Environmentally Responsible?

Thompson is an environmentally conscious company; we strive to minimize our impact on the planet. Copper is the most recycled material. For more information please see the section on Environmental Responsibility.

How is a Thompson Sink Made?

Our products are made using techniques brought over from Europe 500 years ago, skilled artisans carefully handcraft your sink. Every sink is a true work of art.

Can I Get a Template for My Sink?

Due to the slight variations in our hand hammered sinks we highly recommend that you wait to cut your countertop until you receive your sink. Spec sheets are available online.

Does Thompson Manufacture Custom Products and How Do You Place a Custom Order?

We can customize any tub, sink or countertop that you design. Simply contact your local authorized dealer to place your order.

What is a Patina or a Living Finish?

An extraordinary quality of copper is that it has a living finish or patina that will become more beautiful with age. The patina is a rich weathered finish with light and dark tones complementing each other and creating the unique effect of copper. It builds over time and works as a protective coating. It is what gives copper its antibacterial properties. We also offer 3 amazing finishes that do not patina: black nickel, brushed nickel, satin antique gold, and the multi-colored finish.

What Materials are used in Our Sinks?

Our sinks are crafted using the highest quality 14 to 18 gauge pure copper. Thompson offers 7 unique durable finishes that are covered by our limited lifetime warranty.

What type of drain do I need for my bathroom sink?

Your bathroom sink comes with a matching 1 ½” grid drain with no overflow and a spacer ring. Spacer rings are frequently necessary for proper installation on thin metal sinks. We also carry 6 different finishes in a grid or lift and turn drain styles. Please see the drain section for more information.

What type of drain do I need for my kitchen sink?

Your kitchen sink comes with a 3 ½” basket strainer and/or disposal flange.

How Long Until I Receive My Order?

We have the shortest lead times in the copper sink market. Stock orders are shipped within 36 hours of receiving your purchase order. Your sink will be on your front door in 5 to 7 days. They are shipped UPS, meaning if you need your sink tomorrow, we can accommodate your urgency. Some of our new designs and custom orders have longer lead times. Please contact your local dealer for estimated ship times.